An AI assistant that answers your website visitors day and night
It answers from details you approve, takes down the job and the customer's details, and passes anything it isn't sure about to you. Try ours: it's the chat button at the bottom of this page.
- Replies in seconds
- Only uses details you approve
- Hands tricky questions to you
Most website visitors won't wait until tomorrow
People often look for a tradie or a clinic at night or on the weekend, when you can't answer. A contact form asks them to wait, and many won't.
An assistant answers straight away, keeps them on your site, and makes sure you have their details and the job before they try someone else.
What you get
Trained on your business
Your services, service area, hours, the prices you're happy to share and your policies.
Your tone of voice
Friendly and to the point, the way you'd talk to a customer.
Knows when to hand over
Anything it isn't sure about goes to you, with the whole conversation, so it never makes things up.
Every chat in your inbox
Read every conversation on your phone and reply from the same place.
Ready to book
When a customer is ready, it sends them to your booking page or takes their preferred time.
Checked every month
We read through the chats and add answers to the questions your customers actually ask.
How it handles a typical enquiry
A customer messages a plumber's website at 9:40pm. The plumber is asleep. The assistant isn't.
- Asks the questions you'd ask
- Gets the details you need to quote
- Never promises what you haven't approved
Example conversation. The chat button on this page is a real assistant that answers for Venture Avora.
Hi, my hot water just stopped working. Can someone come out tomorrow?
Sorry to hear that. Is your system gas or electric, and roughly how old is it?
Electric, about 12 years old
Thanks. At that age it's often the element or thermostat, which can usually be fixed on the spot. Can I grab your name, suburb and best number? The team will call first thing to give you a time.
Sam, Scarborough, 0400 000 000
Thanks Sam, that's with the team now. You'll hear from them tomorrow morning.
Live in three steps
- 1
We gather your details
Services, area, hours, common questions and anything it should never say.
- 2
We train and test it
We ask it the questions your customers ask and fix any answer you're not happy with.
- 3
It goes live on your site
A chat button appears on every page, and we review the chats each month.
Common questions
Will it make things up?
It only answers from information you've approved. If a question isn't covered, it says so, takes the customer's details and passes the chat to you.
Can it quote prices?
Only the prices you want it to share, such as call-out fees or starting prices. Anything that needs a site visit goes to you.
Does it work on my current website?
Usually, yes. It's one line of code that works on almost any website. If we build your site, it's already there.
Works well with
Lead follow-up
Every new enquiry gets a reply within seconds, then friendly follow-ups by text and email until they answer.
Online booking
Customers pick a time that suits them, get a reminder text, and the job lands in your calendar.
Websites
Fast, clear websites written around the jobs you want more of, with your number and a quote button on every page.